Pharmacy First Retail Cash Program FAQs

What is the Pharmacy First Retail Cash Program?
Pharmacy First Retail Cash Program gives your pharmacy the ability to submit cash claims on-line and provides point-of-sales rebates to patients to help reduce their cost on select prescriptions on our formulary. Pharmacy First Retail Cash Program is also a cash discount program that gives you complete control over the discounts passed on to your patients. No more “guessing” as to how low cash card programs will discount your retail prices. Simply present this program to patients requesting a cash discount program and take back control of your pharmacy operations.

Why participate in Pharmacy First’s Retail Cash Program?
Pharmacy First Retail Cash Program assures you rebates (additional revenue) for each cash prescription you fill. Pharmacy First Retail Cash Program can help you reverse the gross margin erosion caused by third parties and competitive pricing. If your cash customers have been asking for a cash discount program, why not give them one with added value?

How do I submit claims?
Submit your cash claims to the claims processor administering this program (as you would a third party claim) by accessing the appropriate processor control and bin number. The group number you submit will depend on how competitive you wish to be with the discount you are giving. You may also select to offer no discount on your retail price and submit your usual & customary. That’s it!

Are there rebates associated with this program?
Yes, there are Point of Sale (POS) rebates available.

When will I receive my rebate check?
Pharmacies receive these funds in the next payment cycle.

Will my rebates go up or down?
While we cannot guarantee what rebates will be in the future, we are comfortable in stating that select brand products are generating rebates. Therefore, the more qualified (Instant Rebate) brand products submitted, the higher the rebate pay out will be from this program.

What is the experience of this program? Is it new?
No. Large buying groups and chains have been enrolled in the program for several years.

What is the enrollment fee?
None. We incur the expense of the program. All administrative fees are withheld from rebates prior to their being paid to the pharmacies.

Are there any maintenance or on-going fees?
The only direct expense you will incur will be for each claim submitted to our claims processor. Your pharmacy software company usually charges a switching fee ranging from $0.04 to $0.08 per transaction.